Welcome to MELIBELT Girdles!

CUSTOMER SERVICE LINE:+ 1 (520) 940-9602

Monday - Friday: 08:00 AM - 05:00 PM

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Policies and guarantees

Change Policies

Due to the fact that girdles are of intimate use it has no exchange. We ask our customers kindly to verify their size very well before placing their orders and purchases.

Return Policy

Without exception our company does not make refunds. The policies for exchange or repairs of our garments under warranty apply to those cases in which the zipper is damaged or the fabric is perforated (fabric weave defect). The zippers have a 20 day warranty and other concepts have a maximum warranty time of 24 hours for imperfection verifications.

Merchandise policy

The policies for exchanges or repairs of our garments under warranty apply in those cases in which the zipper is damaged or the fabric is perforated (fabric weave defect). The zippers have a 20 day warranty and other concepts have a maximum warranty time of 24 hours for imperfection verifications.

Data privacy policy

Melibelt agrees to use the information you provide for the sole purpose of conducting normal customer-supplier relations, and to facilitate business transactions between the parties. We do not share or sell the information on our databases and protect its confidentiality to the extent permitted by the law.

1. Use of cookies

Some page son our website use cookies, small data files that are generated in the user´s computer and that allows us to save the following information:

  • Elements of personalization of the contents that the users chose in his first visit to our website.
  • Elements involved in controlling access to restricted areas.

All of our cookies save the information in an encrypted form and are automatically destroyed after a certain time and therefore do not constitute any threat to security or privacy.

2. Data protection

MELIBELT is concerned about security and about guaranteeing the confidentiality of the data provided by our customers and users.

MELIBELT ensures the confidentiality of the data provided by our users and guarantees that in no case will they be transferred to third parties. The logistics company that makes the delivery/shipment of the order and the bank that makes the economic transaction have access to these data only and exclusively for the fulfillment of these purposes.

MMELIBELT DOES NOT store credit card numbers or information when making payments in our store in any of our databases. The security and confidentiality of electronic transactions are handled by banks and payment processors, which provide greater confidence when making payments on the internet.

3. Recommendations and precautions

These are some of the precautions we advise our users to take:

  • Do not provide anyone with your username and password.
  • Do not write down the passwords in easily accessible places.

Always disconnect your browser session (by clicking on the “exit” or “logout” button), after you have accessed a security area or entered your user name and password into the system.

  • NEVER use the shop at internet cafes.
  • NEVER give your credit card numbers to anyone, including our employees. Except you and your bank, no one else needs to know this information under any circumstances.
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